When we started to use the web extensively one benchmark we had set was on how quickly the results could be posted on our website. The finance department would give us dummy figures which my department’s desktop publishing operator would put in a template and upload it on a test site. Once the official result was cleared by the Board, the official figures would be given to the operator for uploading on the company website. By a comedy of errors that particular year someone in the finance department gave the official figures which the operator by mistake uploaded on the live site. He immediately realized his mistake and blocked that page. But the damage was done. Some of the wire services were monitoring the site and immediately called me. I was clueless at first but got the full story later.
This is an interesting job. Big companies appoint mystery shoppers to go shopping for them. You will have to act as a customer and evaluate the behavior of their staff, the product knowledge, how they treat you, how they answer to your questions and many observations. After your visit, you will be given an online form. You have to fill it up with your suggestions, observations and commends. You will be paid nicely by mystery shopping companies. to is normal pay per shopping.
The next major media event was also connected with Sify. On November 28, 1999 the CEO of Satyam Infoway requested me to come to Mumbai to handle an important announcement. He would not give me the details over the phone. The next morning I went directly from the Mumbai airport to the office of DSP Merrill Lynch. There the investment bank gave a brief about the Indiaworld deal. Merrill had alerted the media about a press meet that evening without revealing the subject. I soon started getting calls from reporters wanting to know the details. I could not reveal anything to them though I felt a bit guilty not being straight forward with some of the reporters who had become good personal friends by then.